Privacy Policy

Introduction

This Privacy Policy describes how Hemashri Enterprises operated by SIDDHIGANARAYA PRABHAKAR MOLLETI and its affiliates (collectively "Hemashri Enterprises", "we", "our", "us") collect, use, share, protect, or otherwise process your information/personal data through our website https://www.leaftoessupplies.in/ (hereinafter referred to as "Platform"). You may browse certain sections of the Platform without registering. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting the Platform, providing your information, or availing any product/service, you agree to this Privacy Policy, Terms of Use, and applicable service/product terms, and consent to the laws of India including those related to data protection and privacy. If you do not agree, please do not use or access the Platform.

Collection of Personal Data

We collect personal data when you use our Platform, services, or interact with us. This may include:

• Information provided during sign-up/registration such as name, date of birth, address, telephone/mobile number, email ID, and proof of identity or address.
• Sensitive personal data with your consent, such as bank account, credit/debit card or other payment instrument information, biometric information (e.g., facial features, physiological information) for certain features.
• Behavioral and preference data from your interaction with the Platform.

We also collect transaction-related information and information from third-party business partner platforms. Third-party privacy practices are outside our responsibility, and you should review their privacy policies. Avoid sharing sensitive data like PINs or passwords with anyone claiming to represent Hemashri Enterprises.

Usage of Personal Data

We use personal data to provide requested services, assist sellers and partners in fulfilling orders, enhance customer experience, resolve disputes, inform about offers/products/services, customize your experience, detect and prevent fraud, enforce terms, conduct marketing research, and as otherwise described during collection. Your access may be affected if permissions are not provided.

Sharing of Personal Data

We may share personal data internally with our group entities and affiliates for service/product access and marketing (unless you opt-out). We may also disclose personal data to:

• Sellers, business partners, service providers, logistics partners, prepaid payment instrument issuers, third-party reward programs.
• Government or law enforcement agencies if required by law.
• Third-party rights owners in cases of alleged infringement.

Security Precautions

We adopt reasonable security practices to protect your data. However, internet transmission cannot be guaranteed as fully secure. Users are responsible for safeguarding their login and password details.

Data Deletion and Retention

You may delete your account through your profile/settings or by contacting us. Deletion may be delayed in cases of pending transactions or grievances. Data is retained only as long as required for legal or business purposes, and anonymized data may be retained for analytics.

Your Rights

You can access, rectify, and update your personal data using Platform functionalities.

Consent

By providing your information or using the Platform, you consent to the collection, use, storage, and processing of your data according to this Privacy Policy. You may withdraw consent by contacting the Grievance Officer, but withdrawal may limit access to certain services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Significant changes may be notified as required by law.